FAQs

  • We are closed on Mondays, Tuesdays, and the last two Sundays of the month. Our business hours are Wednesday through Sunday from 9 AM to 5 PM(or last dog). All emails, texts, and voicemails will be responded to during these hours.

    If you need to reschedule or cancel an appointment outside of business hours, please leave us a text, email, or voicemail to avoid our 24-hour cancellation fee.

  • Yes.

    All bath and haircut services are by appointment only.

  • All of our services have a starting price that may or may not go up at check in. This is determined at drop off.

    We also estimate pricing on weight, that won’t show on our website. We have our laminated weight guide in the salon, or you can ask us prior to booking your appointment.

    If your priority is finding the cheapest option, we are not the right choice. We take pride in offering fair and competitive pricing while ensuring the use of high-quality shampoos, products, and equipment.

  • These times are estimates. At Clean Butts in order to provide a stress-free, calm environment for your pet we do not rush our services. If you need your pup(s) done by a certain time, please let us know before booking an appointment, we will do our best to accommodate.

    If it is your first time with us, we take our time to get to know your pup(s) at comfortable pace. The first three visits may take longer than usual, this helps us build a trusting relationship.

    Basic Bath: 1.5-2.5 hrs

    Bath + Tidy: 2.5-3 hrs

    Bath and Haircut :2.5-4hrs

  • Unfortunately, No.

    (If we find an amazing cat groomer, we will!)

    However, we do offer nail trimming and ear cleaning services for cats.

    must be updated on rabies vaccine.

  • Unfortunately, No.

    At Clean Butts we want to set up every pet for success, and as much as we understand you wanting to stay, watch or even help, we’ve found that it can be distracting or stressful.

  • Yes!

    We offer nail services between 10am-4pm.

  • Nyleen and Jessica have been grooming for 17+ years. We have worked in Logan Square for the past 9 years.

    We are two best friends that finally decided to open our own grooming salon.

    Emily has worked in Logan Square for the past 4 years and was trained by Jessica.

    Our CBG team is:

    Nyleen- 18years experience

    Jessica- 17 years experience

    Emily- 4 years experience (trained and mentored by Jessica)